We want you to love your ADKCO order. If something isn’t quite right, we’re happy to accept returns on eligible items within 14 days of delivery.

Items must be unworn, unused, and in their original condition. Customers are responsible for return shipping costs, and original shipping charges are non-refundable.

Custom & Personalized Orders

Because custom, personalized, and made-to-order embroidered items are created specifically for you, all custom sales are final and cannot be returned or exchanged.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with your order information and photos of the issue. We’ll work with you to make it right.

Start a Return

To request a return, please contact us with your name and order number. Once your return is approved, we’ll provide instructions for sending your item back.

Please do not send items back without contacting us first.